E-Commerce Customer Service Representative

Get on-track with a career at Trenz! We are seeking a bright, energetic ECommerce Customer Service Representative for a full-time, permanent position, working out of our Loganville office.
The successful candidate will resolve customer inquires and perform Ecommerce clerical duties.
*Requirements* A candidate for this position must: · Be a customer service advocate · Type 50 words per minute · Have great interpersonal skills and enjoy helping others · Have experience in and be comfortable working with multiple ecommerce platforms · Have a laser-focused attention to detail, and the ability to learn complex processes and systems.
· Be detail oriented and highly motivated · Possess the ability to think outside the box · Be comfortable making decisions and resolving issues with minimal rules · Have strong written and verbal communication skills · Be able to work extended hours as needed · Be assertive and mature, with good people/communication skills.
· Have a flexible “can-do” attitude and be willing to tackle a wide variety of tasks · Have a questioning, analytical personality that is always looking for a better way to do things.
· Be efficient, neat and well organized.
· Be looking for a full-time permanent position *Who are we?* Trenz is a large e-commerce retail company located in Loganville, Georgia.
We sell on Amazon, Walmart, eBay, Google Express and have 4 websites.
We are a 30+ person team and we provide an informal work-environment, but it is fast-paced and challenging.
We are continuously stretching to figure out better ways to do business and grow as a company.
Job Type: Full-time Pay: $13.
00 - $18.
00 per hour Benefits: * 401(k) * 401(k) matching * Paid time off Shift: * 10 hour shift * 8 hour shift * Day shift Weekly day range: * Monday to Friday Work setting: * In-person Work Location: In person