Receptionist
_Full-Time, 8:30-6pm Weekdays & Every Other Weekend_
JOB SUMMARY: The Receptionist will facilitate the first impressions guests make when they arrive.
Therefore, the position requires a pleasant personality, good communication skills and a customer-service oriented mind-set.
An ideal candidate will have good phone/computer skills, organization skills, and the ability to work well with a team.
The receptionist will greet visitors, coordinate resident transportation, maintain check in/check out & visitor logs, and direct phone and vendor traffic within the community.
The receptionist should be a hands-on worker, willing to help clean and assist residents to their rooms, etc.
JOB DUTIES:
* Greet all visitors with a smile and helpful attitude.
* Direct all phone traffic and visitor traffic within the community with a customer-service oriented mind set.
* Answer phone calls, provide necessary information to caller inquiry, and relay any messages to the appropriate team member.
* Assist with organization and storage of records and files in paper and electronic format.
* Contact management and communicate with staff when tour opportunities arise.
* Maintain schedule and execution of resident transportation.
* Maintain visitor/vendor check in / check out logs.
* Schedule resident salon services and coordinate treatment schedules with providers.
* Provide general office support to the Executive Director, Wellness Director, Dietary Supervisor and Activities Director.
* Oversee office equipment including operation and maintenance of copier/fax/scanner and computers.
* Coordinate mail delivery in/out of the community engaging residents for assistance.
* Ensure that the visitor/common areas are clean.
* Expect to work with the management team on various projects as they arise.
KNOWLEDGE, SKILLS, & ABILITIES and JOB REQUIREMENTS:
* High school diploma.
* 2 years of experience in customer service, retail, restaurant or other hospitality industry.
* Exceptional professional demeanor and telephone communication skills.
* Organized and willing to work with various computer systems or technology operations.
* Works efficiently and thoroughly, completing tasks and projects by the deadline.
* Must have a positive attitude and a strong understanding of customer service.
* Ability to work positively and productively with a team to accomplish a common goal.
* Willing to text or email from personal phone/device if needed.
* Must be able to sit or stand for long periods of time and have reliable transportation.
* Drug screen, TB Screen, Covid19 test and criminal background check required.
* Adheres to The Landing Senior Living Employee Handbook, the Employee Code of Conduct & all policy and procedures.
_The Landing Senior Living is an equal opportunity employer.
The Landing Senior Living does not condone or tolerate harassment.
The Landing Senior Living requires all employees to maintain a discrimination-free and harassment-free workplace.
The Landing Senior Living is a smoke-free workplace.
_
Job Type: Full-time
Pay: $14.
50 - $16.
00 per hour
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 10 hour shift
* Day shift
Ability to Relocate:
* Winder, GA 30680: Relocate before starting work (Required)
Work Location: In person
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